NEW!! When project management turns compliance chaos to strategic success

Challenge

The failure of third-party oversight and internal remediation projects left significant OCC audit findings unresolved for several years at a national mortgage bank. Confronted with an urgent timeline to address these issues and achieve sustainable compliance, the bank sought external assistance. 

The bank's leadership recognized the urgent need for a comprehensive solution that not only addressed immediate findings but also built a framework to prevent future compliance lapses. To achieve this, they sought an approach that combined strategic oversight with operational precision, ensuring the remediation efforts would withstand both regulatory scrutiny and the test of time. They requested a GLC project leader with the gravitas, industry knowledge, and communication skills necessary to align stakeholders and drive the initiative.

How We Helped

• Provided a skilled program manager to oversee the project and develop a lasting compliance process.

• Collaborated with stakeholders, including the President and leaders in compliance, legal, audit, and operations.

• Engaged leadership by involving all stakeholders in program design and delivery.

• Held regular meetings to keep stakeholders informed and invested.

• Facilitated audit response and documented executive sign-off.

• Enhanced transparency with an online SharePoint site for real-time project updates.

• Aligned project tasks with audit findings for full OCC compliance and reporting.

Benefits

• Created efficient management practices with new processes and tools. 

• Promoted collaborative leadership, enhancing shared responsibility and teamwork.